The Vision


Goal

...saving lives
and improving the lives of those who save them...

Problem

25 Million wireless 911 calls are routed to the wrong PSAP annually

Source: APCO Article - New Progress for Getting Wireless 9-1-1 Calls to the Right ECC

Solution

Location data for wireless 911 call routing supported by managed policies
and a wireless LIS/ADR from NG911 Services

Seraphim Suite for Public Safety


Software-as-a-Service (SaaS) solutions replace manual processes and increase
the efficiency and accuracy of routing data for E9-1-1 and NG9-1-1:

  • Data visualization portal
  • Data governance
  • Cell coverage approval workflows
  • Routing optimizer tools
  • Location-policy Management
  • Mission critical call routing interfaces
  • Mission critical location data interfaces

Wireless Traffic Plan Manager

Wireless Traffic Plan Manager empowers 911 governing agencies with
ONE data management solution for consistent data presentation and visualization to identify and improve the 911 route selection process.


Wireless LIS/ADR with Location Policy Manager

Wireless LIS/ADR with Location Policy Manager fills the gaps when call-routing data is unavailable to equip 911 governing agencies to reduce boundary-related transfers and enable incident management.